nlp coaching

NLP Coaching with Resolve


A reminder of how to create the ‘magic’ of NLP with your clients.


Adapted from the work of Richard Bolstad, author of Transforming Communication.

A key learning from your NLP Training is that the preparation you put into the sessions with your client is fundamental to their success. Understanding how your client represents their world internally and how they make their problem work is the foundation of your coaching relationship. In the words of Richard Bolstad, “The same NLP process that succeeds amazingly later in a session may not work if offered before the client feels that you understand their problem or before they have defined an outcome that they truly want.”


At Practitioner training, we discussed outcomes and goal setting at length and gave you the personal skills to listen to the client in such an intense way that their model of the world springs out at you in glorious technicolour. We talked about understanding the client’s problem and entering into their model of the world, trying the problem on and asking the key question, “How is that a problem?”


Richard Bolstad created RESOLVE to remind Practitioners of a useful sequence of thinking that will assist you to structure your coaching in a helpful way. I think it’s a very useful reminder, so I’d like to share it with you now:


Resourceful state for the practitioner – Perception is projection, if you believe that your client is magnificent and will experience incredible transformations, the client will respond accordingly.


Establish Rapport – Before you begin any work with your client. Match and mirror your client, paying particular attention to their breathing.


Specify the Outcome – Have your client produce a goal for the coaching relationship, using the Keys to Achievable Outcomes that were introduced at Practitioner Training.


Open up the client’s model of the world – Elicit their model by listening to the structure of their language, their representational systems, their strategies, meta programmes, beliefs and values.


Leading – Lead the client towards their outcome by assisting them to create transformational change through the application of NLP thinking and technique.


Verify change has happened – Ask your client to notice and celebrate the changes they have made. Test and Future Pace all changes.


Ecological Exit Process – Have the client notice and review the wider implications of the changes they have made and help them to resolve any change conflicts.


RESOLVE is a map for you to move through as elegant Practitioners and Master Practitioners of NLP. I hope that you find it useful.